How to Read Employee Slack Messages

With the recent buzz around work from home and many companies moving to Slack for their communications and team engagements, you must be thinking about how employers can access all the contents and conversations that goes across channels amongst employees. And if you are an employer, you might be intrigued by the same question. Whichever category you fall under, you have landed on the perfect article! 

First, let us have a glace through what Slack is all about! 

About Slack

Slack is a workplace communication platform. It is a single destination for messaging, business tools and files. It is designed for teams and organizations, and it works on different devices and platforms. 

With Slack, you can also publish and exchange files and integrate with other applications and services. In addition, Slack messages and files are instantly synced across desktop and mobile applications, allowing users to communicate using emojis, GIFs, mentions, reactions, and video conference calls, in addition to text messaging, at any time on their preferred platform. Slack users have granular control over practically every area. It has a plethora of add-ons for various business tools. 

 

Businesses and other organizations can use Slack to create a private, dedicated workplace with a unique URL. The sign-up process is very easy and after that you will be able to ask your team to join and get work done.   

Slack has features to help enterprises manage multiple workspaces if that makes more sense. For small to medium-sized businesses, you will only need one workspace organized by public and private channels to meet all of your needs but, it also has features to help enterprises manage multiple workspaces if that makes more sense.  

The core feature of the platform is communication. The workspace in Slack is divided into channels and direct messaging. 

Public Channels

Public Channels are accessible to everyone. Everyone has access to all communications in a public channel because they are automatically archived and searchable. The hashtag icon next to their names indicates which channels are public.

Private Channels

Private channels are not accessible to everyone in your office; team members must be invited to view, browse, and engage in a private channel’s discussion. The names of private channels have a lock icon next to them. Private channels will help you split big teams into small working groups or to limit sensitive chats or work materials to the relevant team members. 

Direct Message

Direct communications are ideal for impromptu or brief conversations with specific team members. Only you and other members of a direct message thread may see and search these conversations. One can create a direct message thread with up to 8 other people. 

How to Read Employee Slack Messages 

Slack allows employers to access all the data from the workspace, which means that an employer can access content and chats from the public, private, and direct messages. If an employer wants to access all the data from the workspace on Slack, they will need to have the consent of the concerned team member and a valid legal process. They will also need a valid and appropriate reason to access the content.

Accessing the data also depends upon the subscription plan. All the subscription plan offers access to export data from public channels. And only Business+ subscription and Enterprise Grid subscription provide access to export data from the private conversation of members. 

Free, Pro Subscriptions and Business+ Subscription

  • In the top left corner of your desktop, click your Workspace name.
  • From the menu, choose Settings & administration, then Workspace settings.
  • In the top right corner, click Import/export data.
  • Select the Export tab.
  • Select the Export date range from the drop-down menu.
  • Start the export process by clicking Start export. Once your export file is ready, they will send you an email. 
  • Now you need to open the email and click Visit your workspace’s export page.
  • Then, click on ready for download.

Enterprise Grid Subscription

  • Again, in the top left corner of your desktop, click your Workspace name.
  • From the menu, choose Settings & administration, then Organization settings.
  • In the left sidebar, select Security, then Exports.
  • Click on Export next to the export type you want to use.
  • Select whether you want to export data from your entire organization or just a specific workspace, and then a date range.
  • Click on the Start button. Once your export file is ready, you will receive an email.
  • Then, open the email and click Visit your workspace’s export page.
  • Click the Downloads option 
  • Next to your export, click on download to access the zip file.

Export Data From All The Channels

Managers and workspace admins can export data from their workspace or Enterprise Grid organization using Slack data exports. An employer with Slack’s Business+ and Enterprise Grid subscriptions have a few more choices, in addition to exporting data from public channels including:

Business+ Subscription

The Workspace owners can apply for access to a self-service application that allows them to export data from all of their workspace’s channels and discussions as needed and permitted by law. This type of export includes chat and content from the public channels, private channels, and DMs.

For accessing all the content from all the channels and conversations, apply the following steps:

  • In the top left corner of your desktop, click on your Workspace name.
  • From the menu, choose Settings & administration, then Workspace settings.
  • Select the Import/Export data that you will find in the top right corner.
  • Select the Export option.
  • Click on the submit an application link.

Enterprise Grid Subscription

An employer with an Enterprise grid subscription plan can request access to a self-service application which will then allow them to export data from all channels and chats as needed and permitted by law. This type of export again includes chat and content from public channels, private channels, and DMs. An employer can also request to export data for a particular user in their organization, which includes all the messages and files which is sent by that user in every conversation in which they’ve participated.

For accessing all the content from all the channels and conversations employers have to request for the access to a self-service tool that allows them to export data.

Conclusion 

Slack is a great workspace communication platform that allows users to interact and get work done in teams smoothly. The content accessing feature of the platform might seem like a violation of privacy but it can be beneficial in times of disputes and accidental data erasure.  

 

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